Property Operations Director
4 days ago
As a Regional Block Property Manager with Dove & Hawk, you will be responsible for overseeing a team of 5 Block Managers, ensuring the efficient and effective management of residential blocks within the assigned area.
This leadership role involves strategic oversight, mentoring, and operational management, with a strong focus on maintaining compliance with Health & Safety regulations, delivering exceptional service to clients and residents, and managing conflict.
- Team Leadership & Development: Oversee a team of 5 Block Managers, providing guidance, mentorship, and professional development to ensure high performance and effective team dynamics.
- Operational Oversight: Ensure Block Managers are effectively managing day-to-day operations, including property inspections, maintenance, and emergency response.
- Conflict Management & Resolution: Act as the key escalation point for managing disputes or complaints from residents, contractors, or clients, using advanced conflict management techniques to resolve issues.
Requirements:
- A proven track record in managing a team of Block Managers.
- Previous experience in leading and managing teams within a property management setting.
- Strong experience in handling conflict management, presenting, and public speaking at both client and internal levels.
Benefits:
- £52,500pa salary, plus benefits package (including car allowance, pension, and bonus).
- Hybrid role, requiring 2 days in office and 3 days working from home or travelling across the region.
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