Residential Property Operations Director

5 days ago


Gosport, United Kingdom Dove and Hawk Full time

As a seasoned property management professional, you will oversee a team of Block Managers, ensuring the efficient and effective management of residential blocks within the assigned area. This strategic leadership role involves guiding your team towards delivering exceptional service to clients and residents, maintaining compliance with Health & Safety regulations, and managing conflict.

Key Responsibilities:
  • Foster a collaborative and results-driven team culture, promoting best practices, knowledge sharing, and adherence to Health & Safety standards.
  • Ensure Block Managers are effectively managing day-to-day operations, including property inspections, maintenance, and emergency response.
  • Oversee the preparation and management of service charge budgets, ensuring accuracy and compliance with agreed budgets.
  • Monitor property performance, including financial health, maintenance schedules, and tenant satisfaction, and take corrective action where necessary.

With a strong focus on operational oversight, compliance, and risk management, you will be responsible for ensuring that all residential blocks under management comply with relevant Health & Safety regulations, building codes, and fire safety requirements.

Requirements:
  • A proven track record in managing a team of Block Managers.
  • Previous experience in leading and managing teams within a property management setting.
  • Strong experience in handling conflict management, presenting, and public speaking at both client and internal levels.

The successful candidate will have excellent leadership and communication skills, with the ability to inspire and motivate their team to achieve high performance and effective team dynamics. A valid driving licence and access to a vehicle are essential for this role, as travel between sites is required.

The salary for this position is estimated to be between £50,000 - £60,000 per annum, depending on experience, plus benefits package (including car allowance, pension, and bonus).



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