Service Excellence Manager

1 week ago


Netley, Hampshire, United Kingdom The Cinnamon Care Collection Full time
Hospitality Services Manager Job DescriptionNetley Court is a purpose-built 65-bedded residential and dementia care home located in the heart of Netley Abbey. We are currently seeking an experienced Hospitality Services Manager to join our team. The successful candidate will be responsible for leading our front-of-house operations, ensuring that high standards and customer satisfaction are delivered at all times. Key responsibilities include monitoring and controlling budgets, recruiting, training and managing team members, and ensuring that our facilities are clean and well-maintained. The ideal candidate will have a background in hotel, restaurant or catering sector, knowledge of budget control and purchasing, auditing of environment, food preparation and presentation. We offer a competitive salary and a range of benefits including company pension scheme, life assurance, and access to exclusive employee discounts.

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