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Senior Administrator and Client Liaison

2 months ago


Guildford, Surrey, United Kingdom NET Recruit Full time

About NET Recruit

NET Recruit is a leading services company based in the Guildford area, renowned for its revolutionary services that are shaping the future of the sector. We are proud to offer an exciting opportunity for a Senior Administrator and Client Liaison to join our dedicated team.

Job Summary

We are seeking a highly skilled and experienced Senior Administrator and Client Liaison to oversee a portfolio of clients, ensuring their needs are met and providing exceptional support. As a key member of our team, you will play a critical role in maintaining smooth operations and delivering high standards of client satisfaction.

Key Responsibilities

  1. Provide high-level administrative support, ensuring the smooth operation of office processes.
  2. Manage data entry and reporting tasks, ensuring accuracy and attention to detail.
  3. Act as a key point of contact for client queries, offering proactive support and handling platform-related enquiries.
  4. Maintain accurate client and business data, ensuring records are kept up to date and comply with internal standards.
  5. Assist with larger business initiatives, including organising meetings, preparing reports, and tracking project timelines.

Requirements

The ideal candidate will have experience in an administrative role with a high level of responsibility, excellent organisational skills, and the ability to manage multiple tasks effectively. Strong problem-solving skills, attention to detail, and IT literacy are essential, along with exceptional written and verbal communication skills. Experience in working both collaboratively as part of a team and independently is important, and the candidate should be comfortable quickly learning new systems.

What We Offer

This role offers a competitive benefits package, including 23 days of annual leave (increasing with service), a company pension, sickness scheme, and the flexibility of a hybrid work environment. You will also receive a 2% share in new business commission, free onsite parking, and access to an Employee Assistance Programme. Health benefits, including flu vaccination vouchers, are provided each winter, and there are opportunities for career growth as the company continues to expand its client base.