Accommodation Office Team Leader

1 month ago

Horley, Surrey, United Kingdom Card Factory Full time

Location: Horley

Contracted Hours Available: 14

About the Role

We are passionate about delivering exceptional customer experiences and are now looking for a leader to help drive the success of our stores. As a key member of our team, you will play a vital role in shaping the future of Card Factory.

Responsibilities

As a leader, you will be responsible for:

  1. Supporting your Store Manager in achieving commercial growth and operational excellence.
  2. Developing a team culture that prioritizes customer satisfaction and employee engagement.
  3. Leading by example and setting high standards for store performance and customer service.
  4. Collaborating with the Store Manager to drive business results and achieve company goals.
Qualifications

You will be:

  1. A customer-focused individual with a passion for delivering exceptional service.
  2. A natural leader with strong communication and interpersonal skills.
  3. Able to analyze store performance data and make informed decisions.
  4. Commercially savvy and able to drive business growth.
  5. A team player with a positive and forward-thinking approach.

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