Gaming Floor Professional
3 weeks ago
We are Grosvenor Casinos, a leading gaming operator in the UK.
We offer a competitive salary of £22,000 - £28,000 per annum, depending on experience.
This role is an exciting opportunity to join our team as a skilled dealer.
As a Dealer and Customer Experience Specialist, you will be responsible for delivering outstanding customer service through live gaming experiences.
You will work closely with our gaming supervisors to meet table demand and deliver fantastic service on the gaming floor.
The ideal candidate will have a PFL qualification and excellent communication skills.
You will also be expected to acknowledge, welcome, and assist customers in gaming, understand the games, payouts, and high-value members, and connect with first-time customers to explain how the games are run.
In addition, you will be aware of safer gambling practices and look out for signs of problem gambling.
We offer a range of benefits, including a share of uncapped tips, premium pay allowance after midnight, 50% off food and soft drinks, and access to an employee rewards platform.
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