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Operations Manager

2 months ago

Farnham, Surrey, United Kingdom FirstGroup Full time
About the Role

The Movements Manager will play a crucial role in ensuring the fleet allocated to Wimbledon Depot meets all safety, performance, maintenance, quality, and train planning requirements. This includes allocating rolling stock to appropriate diagrams for the train plan.

Main Responsibilities
  • Plan, organize, monitor, and control all aspects of shift production to ensure all targets are met in terms of performance, availability, and reliability of the train service.
  • Identify and report rolling stock requiring attention to the WICC to maintain the allocated fleet in good condition.
  • Control the use of materials and levels of manning to ensure adequate resources while staying within budget.
  • Exercise delegated authority to make decisions influencing the operation of Wimbledon Depot on a shift basis, including releasing units with outstanding work, calling in staff, and altering normal methods of operation.
  • Ensure effective performance and compliance to standards, providing technical guidance to staff as necessary.
  • Develop teams, plan training, and conduct competency assessments to A1 standard.
  • Maintain high-quality workmanship and perform quality checks/competency assessments as required.
  • Assist engineering, technical, and contracted support staff as needed.
  • Use IT systems to record compliance checks and produce documents related to safety and environmental briefs.
  • Effectively control and report work using systems and methods in place.
  • Ensure all work is completed or deferred and recorded before units are allocated to service.
  • Ensure staff work to appropriate safety regulations, safety instructions, and depot operating instructions.
  • Prepare and allocate trains in time for traincrew to take them for service, providing clear instructions to crews.
  • Minimize the risk of delays to outgoing services by deploying staff involved in service departures effectively.
  • Plan and conduct interviews for staff selection, discipline, poor performance, M4A, welfare, investigations, etc.
Requirements
  • A good general education
  • Good communication skills
  • Report writing skills
  • Experience with IT systems, preferably including TRUST and Genius
  • Good knowledge of operations and the ability to use rules and regulations currently in force
  • Ability to compile reports on maintenance records
  • Thorough knowledge of Depot Operating Procedures and safety requirements
  • Authority to investigate and administer the discipline process to investigatory level
  • Recommend staff training needs
  • Compile staff rosters and grant annual leave
  • Undertake the Attendance Management process to level 2
Working Pattern

Working an average of 37 hours per week over 4 days, with a rotating shift pattern including weekends and bank holidays.

The Reward

In return, we offer a competitive salary and a variety of valuable benefits, including:

  • Free duty and leisure travel on SWR services for employees
  • Free leisure travel for spouse/partner and dependants (criteria dependent)
  • 75% discount on many other train operating companies
  • Full training and support with development
  • Large range of exclusive retail offers
  • Excellent pension scheme