Client Support Specialist

4 weeks ago


Dartford, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000

In this challenging yet rewarding role, you will be the first point of contact for clients, delivering exceptional service and support. As a Client Support Specialist at beBee Professionals, you will play a vital role in building strong relationships with our customers, addressing their needs and concerns in a timely and professional manner.

Key Responsibilities:
  1. Respond to client inquiries via phone, email, or chat, providing accurate and helpful information.
  2. Resolve client issues efficiently, escalating where necessary to ensure complete satisfaction.
  3. Process client orders and manage account information with precision, maintaining accurate records.
  4. Collaborate with internal teams to guarantee seamless customer service, exceeding expectations.
  5. Assist with administrative tasks as needed, demonstrating flexibility and a proactive approach.
Essential Skills:
  • Previous experience in a customer-facing role is desirable.
  • Excellent communication and problem-solving skills are essential.
  • Able to handle multiple queries simultaneously, maintaining attention to detail and prioritizing tasks effectively.
  • Proficient in Microsoft Office and CRM systems.
  • Able to work independently and as part of a team, adapting to changing circumstances.
  • Flexible working hours, including weekends.
Salary and Benefits:

£28,000 - £38,000 per annum, depending on experience.

Competitive salary with performance-based incentives, pension scheme, and healthcare benefits.



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