Customer Service and Fitting Specialist

1 month ago


Horsham, West Sussex, United Kingdom Halfords Full time

Are you passionate about delivering exceptional customer service and have a knack for fitting car parts and cycle repair? We're looking for a skilled and enthusiastic individual to join our team as a Customer Service and Fitting Specialist.

This is a part-time role, working 12 hours per week, with a focus on providing market-leading standards of service to our customers. As a Customer Service and Fitting Specialist, you'll be working on customers' vehicles in our car park and on bikes in-store, helping us to wow every customer.

We're a rapidly growing business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business.

To be successful in this role, you'll need:

  • Experience of delivering great customer service, ideally in a retail sales environment
  • A proactive approach to helping customers and understanding their needs
  • Availability to work on a rota basis, including weekends

Ideally, you'll also have some knowledge and skills in car parts fitting and cycle repair, as well as experience of working towards and achieving sales targets.

We invest heavily in training to give our colleagues the skills they need to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality.



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