Conflict Resolution Specialist

1 month ago


London, Greater London, United Kingdom Dream Medical Full time

Job Title: Conflict Resolution Specialist

Job Summary:

We are seeking a skilled Conflict Resolution Specialist to join our team at Dream Medical. As a Conflict Resolution Specialist, you will be responsible for facilitating the development of NHS 111 Training, including the development of staff, both clinical and non-clinical, improving skills and competencies to develop individuals, teams, and organisational performance in line with organisational objectives.

Key Responsibilities:

  • Facilitate the development of NHS 111 Training
  • Develop staff, both clinical and non-clinical, improving skills and competencies
  • Contribute to the development of a skilled 111 workforce
  • Facilitate a range of education, training, and learning opportunities

Requirements:

  • 111 Pathways Licence
  • Accredited 111 Training course module
  • Minimum 6 months call handling experience using NHS Pathways
  • 3 months of passed call audits

What We Offer:

Competitive salary dependent on experience and negotiable. Interviews are flexible on your availability and can be facilitated at short notice.



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