Claims Specialist

4 weeks ago


Leeds, Leeds, United Kingdom Davies Full time

Davies is a leading professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. We help our clients to manage risk, operate their core business processes, transform and grow. As a Claims Handler at Davies, you will be responsible for managing a caseload of Pre-Litigated Motor Claims including personal injury from inception to settlement. You will be the first point of telephone contact for our customers, providing a professional and empathetic service. You will need to have experience in commercial motor claims and be able to pro-actively manage a caseload of motor claims, maintain accurate data on relevant case management system, comply with set client SLA's, ensure quality service standards and productivity levels are maintained to a high standard, allocate new claims and set strategies, carry out supervisory tasks appropriate to level, assist with training and mentoring junior team members, undertake appropriate additional tasks provided by the Team Leader, attend Client review meetings and assist with client project work where applicable, and build and maintain excellent relationships with Clients.



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