Leisure Assistant
1 day ago
We are seeking a highly motivated and enthusiastic Leisure Assistant to join our team at Village Hotels. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our public areas are clean, safe, and welcoming for our guests.
Key Responsibilities- Customer Service: Provide outstanding customer service to our guests, responding to their needs and ensuring that they have an exceptional experience at our hotel.
- Facilities Management: Maintain the cleanliness and organization of our public areas, including the gym, pool, and studios.
- Pool Area Management: Ensure the pool area is safe and clean, responding to poolside alarms and taking care of any maintenance tasks.
- Teamwork: Work collaboratively with our team to achieve our goals and deliver exceptional service to our guests.
- Complimentary Leisure Club Membership: Enjoy full access to our leisure club facilities, including the gym, pool, and studios.
- Employee Discounts: Receive discounts on overnight stays at Village Hotels and food and drink purchases on or off shift.
- Training and Development: Participate in our exciting training platform with gamified learning and development opportunities.
- Well-being and Healthcare Benefits: Enjoy a range of well-being and healthcare benefits, including financial wellbeing support and an employee assistance programme.
- Flexible Working Hours: Enjoy flexible working hours and a fun, supportive work environment.
- Passion for Hospitality: Have a passion for hospitality, leisure, and fitness.
- Excellent Communication Skills: Possess excellent communication skills and the ability to talk to everyone.
- Problem-Solving Skills: Be solutions-oriented and able to spot issues before they happen.
- Compliance: Be able to work in compliance with company and legal guidelines, keeping yourself, colleagues, and customers safe.
We are looking for someone who is passionate about delivering exceptional customer service and ensuring that our public areas are clean, safe, and welcoming for our guests. If you have a smile, a positive attitude, and a passion for hospitality, we want to hear from you
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