Data Management Coordinator
16 hours ago
Administrative Support Specialist
We are looking for an experienced Administrative Support Specialist to join our team in Leicester, supporting our client administration and customer service operations.
Main Responsibilities:- Support with client administration tasks, ensuring smooth communication and data management.
- Respond to customer inquiries via email and live chat, demonstrating professionalism and care.
- Maintain accurate customer records by documenting interactions on our CRM system.
- Contribute to improving the customer experience by identifying areas for process enhancement.
- A minimum of previous customer service/administrative experience is required.
- Precision in managing data and documentation is vital.
- Proficiency in CRM software and Microsoft Office Suite is necessary.
- Previous experience in customer service or administrative roles is highly desirable.
Salary Range: £23,000 - £25,000 per annum
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