Technical Officer

4 weeks ago


Manchester, United Kingdom Alcumus Full time

About the Role

We are seeking a highly skilled Technical Officer to join our team at Alcumus. As a Technical Officer, you will play a key role in ensuring the quality and accuracy of our certification and compliance services.

Key Responsibilities

  • Conducting technical reviews of Stage 1, Stage 2, Recertification & ETS audit reports for certificate decision
  • Assisting in the preparation of audit plans, such as for Stage 1, ETS, and transfers
  • Reviewing and approving transfer documentation
  • Responding to technical & certification queries from auditors, back office, clients & consultants
  • Assisting the planning & scheduling teams in allocating auditors to specific jobs
  • Monitoring surveillance reports, as required
  • Supporting the Technical Sales & Customer Success teams in calculating audit duration, including attending client meetings in a support capacity
  • Review & approval of miscellaneous queries requiring audit duration review &/or certificate decision

Requirements

  • Good knowledge of the certification industry with working experience in relevant areas (2+ years)
  • Good knowledge of ISO 17021/17065 requirements
  • ISO 9001 Lead Auditor Qualification
  • Good knowledge of a range of standards including quality, environmental and health and safety management system standards as a minimum
  • Ability to communicate effectively and build positive working relationships with colleagues, clients, and stakeholders
  • Ability to work effectively with colleagues from different teams and departments to achieve shared objectives
  • Strong IT skills (Excel, Microsoft Word, Dynamics, and Microsoft Outlook)

About Alcumus

At Alcumus, we believe that everyone should be able to go home safely from work every night. We've made it our mission to build risk management solutions that are far beyond simple box ticking exercises, instead embracing new and evolving technology that will support our clients to keep their workforce safe.

What We Offer

  • A mature and flexible 'work your way' culture
  • Generous holiday allowance
  • A 'giving day' to give back to others
  • Enhanced family friendly leave (regardless of gender)
  • Employee assistance programme
  • 24-hour online GP
  • Gym discounts
  • Cover for a variety of healthcare, dental, optical and wellbeing treatments/services
  • Cycle to work scheme
  • Paid time off when you're physically and mentally unwell

What You'll Get in Return

  • A positive and full of laughs working environment
  • Opportunities for personal development and growth
  • A chance to work with a talented and diverse team
  • A competitive salary and benefits package

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