Catering Operations Manager
1 month ago
As a Catering Manager at Sodexo, you will be responsible for leading a team of professionals in delivering exceptional customer service and ensuring the prompt and efficient preparation and service of all catering services.
This is a challenging and rewarding role that requires strong leadership and communication skills, as well as the ability to work independently and flexibly in a fast-paced environment.
Key Responsibilities:
- Line management of Patient Dining Manager, Retail Manager & Finance Administrator
- Overall responsibility for all other catering staff, ensuring compliance with Health & Safety and Food Safety Legislation
- Improving satisfaction of the services in line with budgets
- Managing a team of Patient Dining & Retail employees, assessing workload schedules, and allocating resource as required
- Liaising with key client stakeholders to further enhance the retail & patient dining offer
- Ensuring that health and safety standards are understood and delivered across the site
- Ensuring achievement of high levels of client and patient satisfaction and monitoring these on a regular basis
Requirements:
- Proven experience of leading a team within a comparable service environment, Healthcare experience desirable
- Financial awareness and understanding - cost control, revenues & margin within a Catering service
- Ability to communicate effectively with patients, visitors, colleagues, clients
- Ability to work independently, flexibly, and professionally – dealing with stressful and changeable situations
- Experience of delivering relevant training, using company guidelines
- Understanding of relevant Health and Safety, Employment, and other legislative requirements
- Strong attention to detail and adherence to standards
- Proven IT skills, ability to demonstrate working knowledge of MS Office (Word, Excel and Outlook)
We offer a competitive salary, excellent benefits package, and opportunities for career growth and development.
Apply today to join our team and be part of something greater.
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