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Branch Manager

2 months ago

Midlothian, United Kingdom Denholm Associates Full time
About the Role

The Branch Manager is a key leadership position at Denholm Associates, responsible for overseeing the day-to-day operations of the branch. This includes driving sales growth, managing and developing a high-performing team, and ensuring exceptional customer satisfaction.

Key Responsibilities
  • Team Management
    • Recruit, train, mentor, and supervise staff to ensure they meet performance goals and maintain high standards of customer service.
    • Conduct regular performance reviews, set individual goals, and implement development plans to enhance team capabilities.
    • Foster a positive and motivating work environment, encouraging teamwork and professional growth.
  • Sales and Business Development
    • Ensure all inbound sales opportunities are followed up in a timely manner.
    • Lead by example in driving sales performance for the branch.
    • Build and maintain strong relationships with customers, ensuring their needs are met and exceeded.
  • Operational Excellence
    • Ensure the branch complies with all regulatory requirements and safety standards.
    • Develop and manage the branch budget, controlling expenses to maximise profitability.
  • About You
    • Minimum of 5 years of management experience.
    • Proven track record of achieving sales targets and driving business growth.
    • Strong experience in staff supervision, including hiring, training, and performance management.
  • Requirements
    • Ability to work flexible hours, including weekends.
    • A valid driver's license is required.
What We Offer
  • Competitive salary with performance-based bonuses.
  • Opportunities for career advancement within the company.
  • A supportive and successful environment to excel in.