Delivery Associate

4 weeks ago


Plymouth, Plymouth, United Kingdom Dreams Ltd Full time

At Dreams Ltd, we strive to make work a special place to be, just like our customers' beds. As a Delivery Driver, you'll play a key role in serving our customers, ensuring their perfect bed is delivered without a hitch. Your standard working week will be 38.75 hours (excluding breaks), however you'll be paid in accordance with total hours worked to allow for variations in daily routes. This includes two in every three Saturdays with a day off in the week. No Sundays

The role: This is an exciting opportunity to join our delivery service team at Dreams Ltd. As a Delivery Driver, you'll be responsible for driving one of our 3.5-tonne vans and working alongside an assistant to fulfil our high-quality home delivery service. You'll be acting as a professional representation of the Dreams brand at every touchpoint during delivery. You'll be hands-on in this physical role, so you might be lifting anything from a mattress to a sofa bed, alongside your driver assistant. Our vehicles are loaded for you ahead of your shift so you can focus on getting on your way.

Key responsibilities:

  • Delivering high-quality home delivery service to our customers
  • Acting as a professional representation of the Dreams brand at every touchpoint during delivery
  • Working alongside an assistant to fulfil delivery routes
  • Lifting and moving furniture as required

What we offer:

  • Competitive salary: £13.75 hourly rate
  • Bonus: Performance-related monthly bonus to recognise our superstar dreamers
  • Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping
  • Buy-in schemes: You'll have the opportunity to buy extra holiday, private healthcare, or savings and loans
  • Learning and development: Our comprehensive induction program gives you the best possible start to your career with us, with the opportunity to progress into different business areas as your experience grows
  • Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling

We're looking for someone who is:

  • People-first: You will have a friendly and personable nature, with a passion for great service and making our customers happy
  • Confident driver: We'll need you to have a current valid UK driving license with no more than 6 penalty points
  • Experience: Previous 3.5T van driving experience is a must, and it would be super handy if you also had some knowledge of home delivery services
  • Team player: Every dreamer plays a role in making each day enjoyable, so you'll have a positive work ethic and thrive as a part of a team
  • Resilient: We know things don't always go to plan, so remaining calm under pressure is important
  • Communicator: Using your excellent communications skills, you'll be able to build rapport and establish great relationships with customers and colleagues
  • Willing to learn: To begin with, your ability to follow instructions will be important. As part of your induction, we'll train you to be a top-notch assembler, so being open and willing to learn will be a big help
  • Flexible: You will need to be flexible with your working hours, including working on Saturdays


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