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Delivery Associate

1 month ago

Plymouth, Plymouth, United Kingdom Dreams Ltd Full time

About the Role:

We are seeking a skilled Delivery Driver to join our team at Dreams Ltd. As a key member of our delivery service team, you will play a vital role in ensuring our customers receive their perfect bed without any issues.

Key Responsibilities:

  • Drive one of our 3.5-tonne vans and work alongside an assistant to fulfill our high-quality home delivery service.
  • Act as a professional representation of the Dreams brand at every touchpoint during delivery.
  • Lift and move heavy items, such as mattresses and sofa beds, with the help of your driver assistant.
  • Assemble a range of bedroom furniture in customers' homes, developing strong relationships with them in the process.
  • Provide exceptional service to each customer, going the extra mile to ensure their satisfaction.

What We Offer:

  • Competitive salary: £13.75 hourly rate
  • Bonus: Performance-related monthly bonus to recognize our top performers
  • Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping
  • Buy-in schemes: Opportunity to buy extra holiday, private healthcare, or savings and loans
  • Learning and development: Comprehensive induction program and opportunities to progress into different business areas
  • Wellbeing: Partnership with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services, and access to counselling

Requirements:

  • Current valid UK driving license with no more than 6 penalty points
  • Previous 3.5T van driving experience is a must
  • Knowledge of home delivery services is a plus
  • Positive work ethic and ability to thrive as part of a team
  • Excellent communication skills and ability to build rapport with customers and colleagues
  • Flexibility with working hours, including working on Saturdays

About Dreams Ltd:

We are the UK's most loved bed retailer, owned by the world's largest bedding provider, Tempur Sealy. We have over 200 stores, 6 central warehouses, and 12 delivery centres nationwide, delivering 14,000 mattresses, bases, and headboards every week.