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Pension Administrator

2 months ago


Croydon, Greater London, United Kingdom Pension Protection Fund Full time

About the Role:

We are seeking a skilled Pension Administrator to join our team at the Pension Protection Fund. As a Pension Administrator, you will play a crucial role in delivering high levels of customer service to our members, ensuring their needs are met in a courteous, friendly, and efficient manner.

Key Responsibilities:

  • Provide a compliant service to our members, adhering to relevant policies and legislative requirements.
  • Support and answer telephone queries, ensuring all member needs are met.
  • Work with our pension administration teams to deliver exceptional customer service.
  • Contribute to the development and implementation of policies and procedures to ensure compliance with regulatory requirements.

Requirements:

  • Proven experience in Pension Administration, specifically in Defined Benefit (DB) or Defined Contribution (DC) pension schemes.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and members.
  • Strong analytical and problem-solving skills, with the ability to interpret and apply complex policies and procedures.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple deadlines.

About Us:

The Pension Protection Fund is a leading organization in the pension industry, dedicated to protecting millions of people in the UK who belong to defined benefit pension schemes. We are committed to delivering exceptional customer service and providing opportunities for personal development and skills training.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career progression and professional development.
  • A dynamic and supportive work environment.
  • A commitment to diversity and inclusion, with a Disability Confident Leader accreditation.