Student Support Officer

4 days ago


London, Greater London, United Kingdom Regent College London Full time
About Regent College London

We are committed to delivering exceptional education and training to our students, and we are seeking a highly skilled Student Finance Officer to join our team.

Job Description

This role involves providing financial guidance to students, administering student support funds, and maintaining records of financial transactions. The successful candidate will have excellent communication skills and be able to work effectively with students and colleagues.

Responsibilities and Duties
  1. Student Loans and Support Funds: Provide accurate financial information to students regarding student loans and support funds.
  2. Student Support Application: Assist students with their student finance application and resolve queries about student loan accounts.
  3. Fund Administration: Administer the payment of student support funds and maintain records of financial transactions.
Requirements
  • Experience and Qualifications: A degree in a relevant field and 2+ years of experience in administration or a busy office environment.
  • Customer Care Skills: Excellent customer care skills with a strong focus on providing high-quality service to students.
Working Hours and Salary

The position is based at our London campus and requires flexibility to work under pressure and meet deadlines. We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience.



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