Sales and Customer Service Manager
3 weeks ago
We are seeking a highly skilled and experienced Store Manager to join our team at Age UK. As a Store Manager, you will be responsible for the day-to-day operations of our store, ensuring that our customers receive an excellent service and that our store is running efficiently.
Key Responsibilities:- Manage the store team, providing effective leadership, training, and development
- Maximise store sales and profits while ensuring excellent customer service
- Handle and lift bags of stock (up to 10kgs)
- Build, retain, and develop a high-performing team
- Drive results through others, delegating, coaching, and listening
- Manage time under conflicting priorities, motivating self and others
- Establish and maintain successful retail processes and merchandising
- Communicate effectively with a diverse workforce and customer base
- A 35 hour working week
- 25 days holiday + bank holiday allowance
- A generous pension - we will contribute 8%
- Great discounts and rewards through Blue Light Card and BenefitHub
- Life assurance, Bupa health cashback plan
- Tickets for Good - Free and discounted tickets for events
We are an Equal Opportunities employer and positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme.
Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
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