Customer Service Coordinator

2 weeks ago


Eccles, Salford, United Kingdom Culina Group Full time

Job Title: Customer Service Administrator

Job Summary:

We are seeking a highly skilled Customer Service Administrator to join our Customer Service Team at our Port Salford site. As a Customer Service Administrator, you will play a vital role in supporting the day-to-day administration of Customer Services, providing outstanding contract support and customer service in a fast-paced and friendly environment.

Key Responsibilities:

  • Provide exceptional customer service and support to internal and external customers.
  • Resolve customer and client queries in a timely and professional manner.
  • Meet customer and client expectations by delivering high-quality service and support.
  • Collaborate with internal departments to resolve issues and improve customer satisfaction.
  • Key in orders on SAP and maintain accurate records.
  • Ensure timely completion and circulation of reports to relevant stakeholders.
  • Perform other administrative tasks as determined by the Customer Service Manager.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficient in computer literacy, including Microsoft Excel, PowerPoint, and Outlook.
  • SAP experience is desirable.
  • Ability to work independently and as part of a team.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career development and growth.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

About Us:

Culina Group is a leading provider of food and beverage logistics solutions. We are committed to delivering exceptional customer service and support to our clients and customers.



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