Customer Service Coordinator
2 weeks ago
Job Title: Customer Service Administrator
Job Summary:
We are seeking a highly skilled Customer Service Administrator to join our Customer Service Team at our Port Salford site. As a Customer Service Administrator, you will play a vital role in supporting the day-to-day administration of Customer Services, providing outstanding contract support and customer service in a fast-paced and friendly environment.
Key Responsibilities:
- Provide exceptional customer service and support to internal and external customers.
- Resolve customer and client queries in a timely and professional manner.
- Meet customer and client expectations by delivering high-quality service and support.
- Collaborate with internal departments to resolve issues and improve customer satisfaction.
- Key in orders on SAP and maintain accurate records.
- Ensure timely completion and circulation of reports to relevant stakeholders.
- Perform other administrative tasks as determined by the Customer Service Manager.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Proficient in computer literacy, including Microsoft Excel, PowerPoint, and Outlook.
- SAP experience is desirable.
- Ability to work independently and as part of a team.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career development and growth.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
About Us:
Culina Group is a leading provider of food and beverage logistics solutions. We are committed to delivering exceptional customer service and support to our clients and customers.
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