Technical IT Operations Administrator

7 days ago


City Of London, United Kingdom Picture More Ltd Full time

We are seeking a highly skilled Technical IT Operations Administrator to join our team at Picture More Ltd in London.

In this role, you will be working as the sole ITSM System Administrator for the firm, utilizing Ivanti Neurons as their ITSM platform.

The ideal candidate will have strong technical expertise, excellent stakeholder management skills, and experience in managing day-to-day IT operations and maintenance.

We offer a competitive salary of £60,000 - £70,000 per annum, depending on experience, plus benefits.

Key Responsibilities
  • Manage the day-to-day delivery of ITSM administration and maintenance
  • Assist in developing ITSM solutions to meet business needs
  • Collaborate closely with Technical IT teams and stakeholders
  • Ensure optimal user adoption and satisfaction of the ITSM tool

Requirements:

  • ITIL certification (ideally to Practice Manager level)
  • Excellent technical expertise and problem-solving skills

Benefits: A competitive salary, opportunities for professional growth and development, and a collaborative work environment.



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