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Senior Venue Project Manager

4 weeks ago

London, Greater London, United Kingdom Peppermint Bars & Events Full time
Job Title: Senior Venue Project Manager

Join Peppermint Bars & Events, a leading provider of high-performance bar and event solutions, as a Senior Venue Project Manager. In this role, you will oversee the planning and execution of various venue projects, ensuring seamless operations and exceptional customer experiences.

Key Responsibilities:
  • Project Planning and Coordination: Lead the early-stage planning and implementation of venue layouts, ensuring strategic placement of bar facilities and optimizing layouts for maximum space utilization, service efficiency, and smooth customer flow.
  • Collaboration with Stakeholders: Work closely with key stakeholders, including contractors, design teams, and internal departments, to align all project elements with overall objectives and ensure high-standard execution.
  • Recruitment and Training: Assist in the recruitment and training of key personnel, such as Deputy General Managers and core team members, to ensure consistent service and experiences across venues.
  • Event Package Development: Oversee the design and implementation of event packages, including VIP experiences, and ensure they integrate seamlessly with existing venue offerings and technologies.
Operational Support:
  • Handover Support: Provide support to General Managers during the handover phase, assisting in operational readiness and addressing any challenges as venues go live.
  • Bar and Equipment Oversight: Collaborate with bar contractors and internal teams during the venue's early stages to finalize bar setups, covering space allocation, equipment needs, and operational systems.
  • Menu and Service Management: Support the trader team, chefs, and beverage teams in developing menus aligned with the venue's theme and operational goals.
Digital Technology and Customer Interaction:
  • Technology Integration: Lead the implementation and oversight of digital and customer-facing technologies during the planning phase, including EPOS systems, QR code ordering, pre-order screens, and other systems designed to enhance guest experience and operational efficiency.
  • Customer Experience Enhancement: Ensure digital technologies are integrated creatively into the venue environments, focusing on enhancing customer interaction and supporting the venue's thematic elements.
Budget Management:
  • Project Budget Oversight: Take full responsibility for managing project budgets during the planning stages, ensuring that all financial aspects are monitored and reported to stay within allocated parameters.
  • Cost Control and Financial Reporting: Implement cost-control measures and provide regular financial updates to stakeholders, highlighting key expenditures, variances, and forecasts during both planning and early operational phases.
Requirements:
  • Experience: Minimum 5 years of experience in project management within the events or hospitality industry, with a proven track record of delivering large-scale projects.
  • Leadership Skills: Strong leadership and team management abilities, with experience in recruiting, training, and motivating staff.
  • Organizational Skills: Exceptional organizational skills with the ability to manage multiple aspects of a complex project simultaneously.
Benefits:
  • Company sick pay (10 days)
  • Medicash- dental care, optical treatments, physiotherapy etc
  • Employee assistance programme- counselling and support
  • Discounts on shopping, travel, entertainment and dining
  • Birthday day off
  • Hybrid and remote working options
  • Quarterly team socials
  • Apprenticeship programmes available
  • Festival and sport event tickets/drinks tokens
  • Enhanced maternity/paternity leave