Telephone Support Specialist

4 days ago


Upton Meadow, United Kingdom Beauparc Full time
About the Position

We are looking for a highly motivated Telephone Support Specialist to join our team at Beauparc. In this role, you will provide excellent customer service and support to our clients via telephone.

Main Responsibilities
  • Manage incoming calls in a timely and efficient manner, providing professional and courteous service to customers
  • Log all customer communications on our CRM system to ensure accurate record-keeping
  • Discusss and complete contractual amendments with customers regarding changes in services
  • Collaborate with internal departments to resolve customer queries and concerns
Required Skills
  • Prior experience in a customer services environment
  • Excellent communication skills and ability to deal with people at all levels
  • Strong problem-solving skills and ability to think critically
  • Proficient in Microsoft Office applications and able to maintain accurate records

Salary: £22,000 - £26,000 per annum



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