Customer Service Associate

Key ResponsibilitiesFirst Point of Contact: Provide exceptional customer service as the first point of contact for customers reporting IT issues.Ticket Management: Log tickets, manage service level agreements, and maintain open communication with customers.On-Site Assistance: Provide on-site support at customers' sites, requiring occasional travel.

About Maverick AssociatesWe are a dynamic organization looking for a talented IT Support Specialist to join our team in Cambridge. As a key member of our support team, you will play a crucial role in providing exceptional customer service and technical expertise to our clients. Job SummaryThis is an exciting opportunity for a motivated individual to work as...

Company OverviewWe're a major High Street brand, committed to delivering first-class service and perfectly crafted coffees to our customers.SalaryThe estimated salary for this role is around £10-12 per hour, based on the location and industry standards. This translates to approximately £20,000 - £24,800 per year, assuming a 20-hour workweek.

Service Desk Analyst Position at Maverick AssociatesWe are a dynamic company based in the Cambridge area, seeking an experienced Service Desk Analyst to join our team. This role offers the opportunity to work on a variety of IT-related tasks, using your technical expertise to resolve customer issues effectively.About the Job:In this position, you will be...

Job DescriptionWe are a leading provider of IT services, seeking a talented Service Desk Analyst to join our team in Cambridge. As a key member of our support team, you will be responsible for providing technical support to our clients, resolving issues efficiently, and maintaining high levels of customer satisfaction. Main Responsibilities:Provide...

Career OpportunitiesWe offer a comprehensive training program to ensure you succeed in this role. With no prior experience required, we'll provide the support you need to excel. This is an exciting opportunity to join our hospitality team and contribute to delivering memorable customer experiences.Benefits Include:No split shifts or late eveningsFree meals...

About the RoleThis is an excellent opportunity for someone who is passionate about food and people. As a Customer Experience Associate, you will play a key role in helping us deliver high-quality food and excellent customer service to our clients and customers. Your enthusiasm, positive attitude, and ability to thrive under pressure will make you a valuable...

**South Cambridgeshire/Hybrid - Customer Operations Engineer - £45k-£60k - SQL/Linux** My client is a well-established market leader in the smart technologies market and specialise in product and systems design for the lighting industry amongst others. They are looking to recruit a Customer Operations Engineer with strong SQL and Linux knowledgeto join...

Job Title: Technical Support SpecialistThis is a challenging role at Maverick Associates in the Cambridge area, requiring strong IT skills and excellent communication abilities. About the Role:We are seeking a skilled Technical Support Specialist to join our team. As the first point of contact for customers, you will provide exceptional customer service when...

About the RoleWe are seeking a skilled IT Service Desk Professional to join our team in Cambridge. The successful candidate will provide exceptional customer service, resolving IT issues efficiently and effectively.The key responsibilities include maintaining high service levels, developing technical skills, documenting fixes, and participating in...

**Location : Ziath Ltd, Unit 2a Solopark Trading Estate, Station Road, Pampisford, Cambridge, Cambridgeshire, CB22 3HB** This KTP aims to create and implement a business growth strategy by building a transformative business culture, improving operational efficiency and productivity, and identifying specific international market potential for their...

Job OverviewMaverick Associates is looking for a skilled Technical Assistance Professional to provide high-quality support to our clients.This is an exciting opportunity for a motivated and customer-focused individual to join our team and contribute to the delivery of outstanding IT services.You will be working closely with our clients to identify and...

About the RoleWe are seeking a highly motivated and experienced IT Support Specialist to join our team at Maverick Associates.As a key member of our technical support team, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their IT issues are resolved efficiently and effectively.The successful...

**Main Purpose of the Role** We are looking to hire a highly organised and customer-focused person to join our brilliant order delivery team! **Key Responsibilities and Accountabilities** - Prioritise and process customer orders and requests submitted by our sales support team. - Order Voice and Data services with our vendors, managing customer updates...

Job OverviewMaverick Associates is seeking a highly motivated and customer-focused Technical Support Specialist to join our team in Cambridge.The successful candidate will be the primary point of contact for customers reporting IT issues, providing exceptional service over the phone and resolving problems efficiently.Main Responsibilities:Maintain high...

Job Title: Service Desk Analyst Location: Cambridge area (Must be located near or in the Cambridge Area) Hybrid. Office 4-3 times a week (Negotiable depending on distance) Salary: 30k-35k (Qualifications and experience-dependent) The Role Provide support as the first point of contact for customers reporting IT issues. You will provide exceptional...

Job Title:Service Desk AnalystLocation: Cambridge area (Must be located near or in the Cambridge Area)Hybrid. Office 4-3 times a week (Negotiable depending on distance)Salary:30k-35k (Qualifications and experience-dependent)The RoleProvide support as the first point of contact for customers reporting IT issues. You will provide exceptional customer service...

Job Description Job Title: Service Desk Analyst Location: Cambridge area (Must be located near or in the Cambridge Area) Hybrid. Office 4-3 times a week (Negotiable depending on distance) Salary: 30k-35k (Qualifications and experience-dependent) The Role Provide support as the first point of contact for customers reporting IT issues. You will provide...

Job Title:Service Desk AnalystLocation: Cambridge area (Must be located near or in the Cambridge Area)Hybrid. Office 4-3 times a week (Negotiable depending on distance)Salary:30k-35k (Qualifications and experience-dependent)The RoleProvide support as the first point of contact for customers reporting IT issues. You will provide exceptional customer service...

Job Title:Service Desk AnalystLocation: Cambridge area (Must be located near or in the Cambridge Area)Hybrid. Office 4-3 times a week (Negotiable depending on distance)Salary:30k-35k (Qualifications and experience-dependent)The RoleProvide support as the first point of contact for customers reporting IT issues. You will provide exceptional customer service...