Customer Service Representative

3 weeks ago


Irvine, North Ayrshire, United Kingdom Sainsbury's Full time
About the Role

We are seeking a talented and enthusiastic individual to join our team as a Customer Advisor. As a key member of our retail team, you will be responsible for delivering exceptional customer service and providing a seamless shopping experience for our customers.

Key Responsibilities
  • Provide outstanding customer service and support to customers on the shop floor and at the collection counters.
  • Work collaboratively with colleagues to achieve sales targets and provide a positive in-store experience.
  • Process customer transactions accurately and efficiently on the tills and collection counters.
  • Maintain a high level of product knowledge and provide expert advice to customers.
  • Contribute to the overall success of the store by participating in visual merchandising, stock management, and other tasks as required.
What We Offer

As a valued member of our team, you will receive a competitive rate of pay, a range of benefits, and opportunities for career development and growth. Our benefits include:

  • A market-leading rate of pay.
  • A discount card offering 10% off on shopping at Sainsbury's, Argos, Tu, and Habitat.
  • Free food and hot drinks provided for colleagues in all our stores.
  • Generous holiday entitlement based on the hours you work.
  • Shopping discounts on gym memberships, restaurants, holidays, and more.
  • Family leave, including generous maternity and paternity leave.
  • Pension scheme with employer matching contributions.
  • Wellbeing support, including access to our Employee Assistance Programme.
Requirements

To be successful in this role, you will need to have a passion for delivering excellent customer service, a positive attitude, and a willingness to learn and develop your skills. You will also need to be available to work a variety of shifts across the store's opening hours, including weekdays and weekends.

We are an inclusive retailer committed to making everyone who joins us the best they can be. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.



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