Garage Administration Officer
2 months ago
We are seeking an experienced Administration Officer to join our team at Swindon Borough Council. As a key member of our team, you will be responsible for the management of all 3000 council garage tenancies and the letting of vacant garages.
Key Responsibilities- Manage the allocation of garage tenancies and ensure efficient letting of vacant garages.
- Provide support for general queries related to garages, rent, and former tenant arrears.
- Monitor and review accounts regularly, complete arrears progression, and take relevant action to recover any arrears.
- Serve notices to end garage agreements for rent arrears where required.
- Prepare basic performance reports for PI monitoring purposes.
- Ensure customer account information is accurate and up-to-date by providing detailed case notes and records of action taken concerning arrears.
- Liaise with internal colleagues and external agencies, including void turnaround and repairs.
- Maintain the garage waiting list, add applications, and ensure checks are carried out.
- Prepare and request write-offs for relevant garage accounts, ensuring policy adherence and alignment with best practice.
To be successful in this role, you will need previous experience in a front-line customer-facing role, preferably in a social housing environment or role relating to income recovery. You must have excellent communication and customer handling skills, be a good negotiator with the ability to handle conflict carefully to find a suitable resolution, and excellent IT skills. You must also have good attention to detail and an excellent work ethic.
You must be fluent in the English language, as a requirement of Part 7 of the Immigration Act, for the effective performance of a customer-facing role.
What We OfferAs an employee of Swindon Borough Council, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation while recognising the need to support ongoing personal development and a flexible work-life balance.
We are an inclusive employer and welcome applications from a diverse range of communities, and in particular, disabled people and people from ethnic minorities.
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Garage Administration Officer
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Swindon, Swindon, United Kingdom Swindon Borough Council Full timeAbout the RoleWe are seeking an experienced and enthusiastic Administration Officer to join our team at Swindon Borough Council. As a key member of our team, you will be responsible for the management of all 3000 council garage tenancies and the letting of vacant garages.Key ResponsibilitiesManage and maintain accurate records of garage tenancies, including...
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Garage Administration Officer
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Swindon, Swindon, United Kingdom Swindon Borough Council Full timeAbout the RoleWe are seeking an experienced and enthusiastic Administration Officer to join our team at Swindon Borough Council. As a key member of our team, you will be responsible for the management of all 3000 council garage tenancies and the letting of vacant garages.Key ResponsibilitiesManage and maintain accurate records of garage tenancies, including...
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Swindon, Swindon, United Kingdom Swindon Borough Council Full timeAbout the RoleWe are seeking an experienced Administration Officer to join our team at Swindon Borough Council. As a key member of our team, you will be responsible for the management of all 3000 council garage tenancies and the letting of vacant garages.Key ResponsibilitiesManage the letting of vacant garages and ensure efficient and effective collection of...
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Garage Administration Officer
4 weeks ago
Swindon, Swindon, United Kingdom Swindon Borough Council Full timeAbout the RoleWe are seeking an experienced Administration Officer to join our team at Swindon Borough Council. As a key member of our team, you will be responsible for the management of all 3000 council garage tenancies and the letting of vacant garages.Key ResponsibilitiesManage the letting of vacant garages and ensure efficient and effective collection of...
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Garage Administration Officer
4 weeks ago
Swindon, Swindon, United Kingdom Swindon Borough Council Full timeAbout the RoleWe are seeking an experienced Administration Officer to join our team at Swindon Borough Council. As a key member of our team, you will be responsible for the management of all 3000 council garage tenancies and the letting of vacant garages.Key ResponsibilitiesManage the allocation of garage tenancies and ensure efficient letting of vacant...
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Garage Administration Officer
4 weeks ago
Swindon, Swindon, United Kingdom Swindon Borough Council Full timeAbout the RoleWe are seeking an experienced Administration Officer to join our team at Swindon Borough Council. As a key member of our team, you will be responsible for the management of all 3000 council garage tenancies and the letting of vacant garages.Key ResponsibilitiesManage the allocation of garage tenancies and ensure efficient letting of vacant...
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Garage Administration Officer
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Swindon, Swindon, United Kingdom Swindon Borough Council Full timeAbout the RoleWe are seeking an experienced Administration Officer to join our team at Swindon Borough Council. As a key member of our team, you will be responsible for the management of all 3000 council garage tenancies and the letting of vacant garages.Key ResponsibilitiesManage the letting of vacant garages and ensure efficient and effective collection of...
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Garage Administration Officer
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Swindon, Swindon, United Kingdom Swindon Borough Council Full timeAbout the RoleWe are seeking an experienced Administration Officer to join our team at Swindon Borough Council. As a key member of our team, you will be responsible for the management of all 3000 council garage tenancies and the letting of vacant garages.Key ResponsibilitiesManage the letting of vacant garages and ensure efficient and effective collection of...
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Garage Administration Officer
1 month ago
Swindon, Swindon, United Kingdom Swindon Borough Council Full timeAbout the RoleWe are seeking an experienced Administration Officer to join our team at Swindon Borough Council. As a key member of our team, you will be responsible for the management of all 3000 council garage tenancies and the letting of vacant garages.Key ResponsibilitiesManage the letting of vacant garages and ensure efficient and effective collection of...
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Garage Administration Officer
1 month ago
Swindon, Swindon, United Kingdom Swindon Borough Council Full timeAbout the RoleWe are seeking an experienced Administration Officer to join our team at Swindon Borough Council. As a key member of our team, you will be responsible for the management of all 3000 council garage tenancies and the letting of vacant garages.Key ResponsibilitiesManage the letting of vacant garages and ensure efficient and effective collection of...
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Garage Administration Officer
1 month ago
Swindon, Swindon, United Kingdom Swindon Borough Council Full timeAbout the RoleWe are seeking an experienced Administration Officer to join our team at Swindon Borough Council. As a key member of our team, you will be responsible for the management of all 3000 council garage tenancies and the letting of vacant garages.Key ResponsibilitiesManage the letting of vacant garages and ensure efficient and effective collection of...
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Garage Administration Officer
2 months ago
Swindon, Swindon, United Kingdom Swindon Borough Council Full timeAbout the RoleWe are seeking an experienced Administration Officer to join our team at Swindon Borough Council. As a key member of our council, you will be responsible for the management of all 3000 council garage tenancies and the letting of vacant garages.Key ResponsibilitiesManage the allocation and letting of vacant garages, ensuring efficient and...
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