Food and Beverage Service Assistant

4 days ago


Crawley, West Sussex, United Kingdom N.E. Recruitment Full time
Job Title: Food and Beverage Assistant

We are seeking a skilled Food and Beverage Assistant to join our team at a prestigious hotel in the East Grinstead / Turners Hill area. As a Food and Beverage Assistant, you will be responsible for providing exceptional service to our guests, ensuring a seamless dining experience.

Key Responsibilities:
  • Prepare the restaurant for service, ensuring a clean and welcoming environment for guests.
  • Meet and greet guests, providing a warm and friendly welcome.
  • Take guest orders, ensuring accuracy and attention to detail.
  • Serve food and beverage, including alcoholic beverages, with a focus on exceptional customer service.
  • Complete satisfaction checks, ensuring guests are satisfied with their experience.
  • Resolve any service issues, providing a prompt and professional solution.
  • Present bills to guests and take payment, ensuring a smooth and efficient transaction.
  • Reset the restaurant at the end of the shift, ready for the next service.
Requirements:
  • 5 days, 40 hours per week, flexible shifts covering breakfast/lunch/dinner service, including weekends.
  • Smart appearance, excellent communication skills, and a passion for guest service.
  • Experience within a quality food service hotel, with a focus on providing exceptional customer service.

We are looking for a motivated and enthusiastic individual who is passionate about delivering exceptional customer service. If you have a strong work ethic and a desire to provide a world-class dining experience, we would love to hear from you.



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