Contract Delivery Manager

2 weeks ago


Brighton, Brighton and Hove, United Kingdom Integral UK Full time

Job Purpose:

As a Contract Delivery Manager at Integral UK, you will work closely with the Account Director and internal stakeholders to ensure compliance with FM and Project Agreements, as well as statutory regulations. Your goal will be to maximize revenue and profit opportunities through effective deduction management, direct labour deployment, procurement gains, and lifecycle strategy development.

Key Accountabilities:

  • Manage the operational delivery of PFI contracts, taking accountability for performance and financial results.
  • Ensure customer-focused service delivery and contractual compliance.
  • Develop and implement operational plans for PFI/PPP contracts.

Essential Qualifications, Skills and Experience:

  • A technical background and industry-relevant qualifications.
  • High-level administration and organizational skills.
  • Computer literacy in Word, Excel, Outlook, and Concept/Vixen.
  • Excellent communication skills and ability to develop good stakeholder relationships.
  • Prior experience in the PFI/PPP sector is desired.
  • Experience working in an NHS/Education environment is desired.

Duties and Responsibilities:

  • Manage the delivery of FM services to contracts, taking responsibility for performance, human resource management, health and safety, quality, and profitability.
  • Ensure compliance with Project Agreement and FM Agreement requirements.
  • Develop site-specific policies and operational procedures that align with the company's value framework and client requirements.
  • Liaise with client representatives to establish positive, constructive relationships based on long-term partnerships.
  • Manage and develop staff, ensuring a positive employment culture, effective training strategies, and high retention levels.
  • Monitor performance and provide formal monthly reports to clients and the Account Director, confirming compliance with contract requirements and identifying issues for discussion.

About Us:

We're Integral, part of JLL. We're a Facilities and Maintenance firm based across the UK, working with organizations in Mechanical, Electrical, and Fabric works to deliver engineering excellence for our clients. The Integral family is the largest mobile hard services provider in the UK.

At Integral and JLL, you'll have the opportunity to innovate with leading businesses, put expertise into action on landmark projects, and work on game-changing facilities and maintenance initiatives. You'll also make long-lasting professional connections through sharing different perspectives and be inspired by the best.

We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at Integral and JLL.

Please include an up-to-date CV with your application. All candidates will be required to provide valid proof of Right to Work in the UK and ID at interview. Successful candidates are also required to pass a DBS check at our cost.



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