Customer Success Manager
3 weeks ago
We are looking for a Customer Success Manager to join our team at Randstad Enterprise in Northampton. As a Customer Success Manager, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships.
Key Responsibilities- Develop and maintain strong relationships with Account Development Managers and Corporate Sales Managers to drive business growth.
- Proactively identify and resolve customer operational issues, requests for information, and MI to ensure timely delivery.
- Monitor customer service level and satisfaction based on CSAT and client internal satisfaction surveys to inform business decisions.
- Liaise with representatives from other internal teams to provide expert advice and drive business growth.
- Produce reports on Professional Services activity, providing business intelligence to management and visibility to other teams.
- Strong communication and relationship building skills.
- Ability to work independently and as part of a team.
- Basic IT/PC knowledge and ability to learn new systems.
We offer an attractive salary of £35,000 - £50,000 per annum, depending on experience, plus a range of benefits options to support your physical, financial, and emotional well-being.
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Customer Success Manager
3 weeks ago
Northampton, Northamptonshire, United Kingdom CV-Library Full timeInternal Account Manager Job DescriptionJob Type: Full-time, PermanentLocation: Kettering/HybridEstimated Salary: £28,000-£30,000 per annum, plus quarterly bonusWe are looking for an experienced Internal Account Manager to join our team. The successful candidate will be responsible for coordinating customer orders and providing sales support within a...
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Customer Success Engineer
3 weeks ago
Northampton, Northamptonshire, United Kingdom CV-Library Full timeRequired Skills and QualificationsTo succeed in this role, you will need a minimum of 1 year's 1st/2nd line helpdesk experience, ideally at a Managed Service Provider, with excellent customer service and communication skills, full clean UK Driving license, ability to prioritise tasks on a busy and fast-paced Service Desk, and ability to work in a team and...
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Customer Success Professional
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Northampton, Northamptonshire, United Kingdom Summit Recruiters Full timeBenefits and RewardsWe offer a range of benefits and rewards to support your career development and well-being. These include:A competitive starting salary up to £25,000 per year.A non-contributory pension scheme.31 days holiday including all bank holidays and Christmas shut down.
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Customer Relationship Manager
1 week ago
Northampton, Northamptonshire, United Kingdom Smurfit Kappa Full timeJob SummaryWe are seeking a highly skilled Customer Relationship Manager to join our team at Smurfit Kappa.This role involves managing key accounts and ensuring high customer satisfaction while driving revenue growth.The successful candidate will have strong technical sales, design, and account management skills with the ability to work in a collaborative...
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Customs Compliance Manager
2 weeks ago
Northampton, Northamptonshire, United Kingdom Rebel Recruitment Full timeRole Overview: As a Senior Customs Manager, you will play a crucial role in ensuring the smooth operation of our international trade activities. This is an exciting opportunity to join one of the UK's fastest-growing companies and take your career to the next level.About You: To be successful in this role, you will need to have extensive knowledge of customs...
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Customer Experience Manager
1 month ago
Northampton, Northamptonshire, United Kingdom Greene King Full timeJob DescriptionAs a key member of our team, you will play a vital role in driving business success and exceeding customer expectations. Key responsibilities include:Strategic Leadership: Develop and implement strategies to enhance operational efficiency, drive sales growth, and improve customer satisfaction.Team Management: Supervise a team of restaurant...
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Global Customer Experience Manager
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Northampton, Northamptonshire, United Kingdom Sign In Solutions Full timeAbout the Role:As a Customer Success Manager, you will be accountable for driving key milestones and outcomes as outlined by the customer and in alignment with our program framework.You will execute against defined account processes within the defined program scope, identify gaps that impact the customer experience, and recommend potential...
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Sales and Customer Service Manager
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Northampton, Northamptonshire, United Kingdom Greggs Full timeGreggs is seeking an experienced Sales and Customer Service Manager to lead a team of colleagues in delivering exceptional customer service and sales results. As a key member of our store management team, you will be responsible for managing and motivating a team to achieve targets.The successful candidate will have previous experience in a similar role,...
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Senior Customs Manager Leader
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Northampton, Northamptonshire, United Kingdom Rebel Recruitment Full time**Role:** Senior Customs ManagerWe are seeking a highly experienced Customs Manager to join our team as we continue to grow and expand. This is an exciting opportunity for a motivated and ambitious individual to take on a new challenge and progress their career.The successful candidate will have extensive knowledge of customs regulations and procedures, with...
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Customs and Excise Manager
3 weeks ago
Northampton, Northamptonshire, United Kingdom Rebel Recruitment Full timeJob OverviewWe are seeking a seasoned customs professional to lead our customs and excise operations. As Senior Customs Manager, you will oversee the implementation of customs compliance programs and provide guidance to colleagues on customs-related matters.The ideal candidate will have extensive experience in managing customs and excise regulations, with a...
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Successful Mortgage Professional Required
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Northampton, Northamptonshire, United Kingdom GCB Recruitment Full timeAbout the OpportunityOur client, a well-established Estate Agency in Northampton, seeks an ambitious Mortgage Advisor to enhance their team. In this challenging yet rewarding role, you will collaborate with the Estate Agency team to drive business growth, while maintaining high standards of customer satisfaction.The successful candidate will enjoy a...
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Commercial Success Strategist
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Northampton, Northamptonshire, United Kingdom Staysure Group Full timeAre you a finance professional eager to make an immediate impact and drive commercial success? Do you have a strong background in financial planning, analysis, and decision-making? We are seeking a Commercial Success Strategist to join our Finance team at Staysure Group. As a key member of our team, you will play a critical role in collaborating with...
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Client Success Director
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Northampton, Northamptonshire, United Kingdom Interaction - Kettering Full timeOverview of the Role">We are seeking a skilled professional to join our team as a Technical Account Manager. This role will involve working closely with clients to understand their business needs and develop strategic plans to drive growth and success.">Key Responsibilities:">">Develop and implement client engagement strategies to drive business growth and...
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Hybrid Customs Professional
3 weeks ago
Northampton, Northamptonshire, United Kingdom Rebel Recruitment Full timeAbout the RoleWe are looking for a skilled customs professional to join our team as a Senior Customs Manager. In this role, you will be responsible for ensuring adherence to customs and excise regulations and maintaining up-to-date knowledge of customs laws and procedures.The successful candidate will have:Experience in training and educating colleagues on...
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Customer Experience Manager
2 weeks ago
Northampton, Northamptonshire, United Kingdom Greggs Full timeJob SummaryAre you a motivated and results-driven leader looking for a new challenge? As an Assistant Manager at EG On The Move, you will play a vital role in driving business growth and improving customer satisfaction. This role offers a competitive salary, excellent benefits, and opportunities for career advancement.Key Responsibilities• Oversee daily...
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Customer Experience Manager
3 weeks ago
Northampton, Northamptonshire, United Kingdom Starbucks Full timeJob DescriptionLead a team of baristas and shift managers to maintain high standards of customer service and store appearance.Manage store operations, including inventory and scheduling.Develop and implement sales strategies to drive business growth.Collaborate with other store managers to achieve company goals.The estimated salary for this role is $65,000 -...
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Customer Experience Manager
3 days ago
Northampton, Northamptonshire, United Kingdom Life Harmony partners Full time**Unlock Your Potential with Life Harmony Partners**We're an equal opportunities employer seeking a talented Customer Technical Account Manager to join our dynamic team.The Job DescriptionResponsible for managing key accounts to achieve high levels of customer satisfaction and increase revenue.Develop and deliver account strategies with a focus on technical...
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Global Customer Partnership Manager
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Northampton, Northamptonshire, United Kingdom Interaction - Kettering Full time**Opportunity Summary:**We are currently seeking a skilled **Technical Account Manager** to join our team at Interaction - Kettering. As a valued member of our team, you will play a critical role in building and maintaining strong relationships with key customers, driving business growth, and delivering exceptional customer experiences.Key...
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Customer Experience Associate
3 weeks ago
Northampton, Northamptonshire, United Kingdom Randstad Enterprise Full timeJob Summary:We are seeking a highly motivated and detail-oriented Customer Experience Associate to join our team at Randstad Enterprise. This role will be based out of Northampton and will provide a service to the wider Sales teams that creates the best possible customer outcomes and experience.The successful candidate will develop and maintain relationships...
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Senior Customs Leader
2 weeks ago
Northampton, Northamptonshire, United Kingdom Rebel Recruitment Full timeJob Title: Senior Customs LeaderWe are seeking an experienced Senior Customs Leader to join our team at Rebel Recruitment. The ideal candidate will have a strong background in Customs and Excise regulations, with experience as a Customs Manager.The role will involve leading a busy logistics operation, ensuring compliance with Customs regulations, and...