Customer Experience Manager
4 days ago
As a key member of our team, you will play a vital role in driving business success and exceeding customer expectations. Key responsibilities include:
- Strategic Leadership: Develop and implement strategies to enhance operational efficiency, drive sales growth, and improve customer satisfaction.
- Team Management: Supervise a team of restaurant staff, providing coaching, guidance, and performance feedback to ensure excellent service delivery.
- Quality Control: Monitor and maintain high standards of food quality, presentation, and customer service, adhering to Greene King's quality assurance guidelines.
A competitive salary of £35,000 - £40,000 per annum is offered, along with a comprehensive benefits package, including a generous pension contribution, employee assistance program, and exclusive discounts at our restaurants and hotels.
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Customer Experience Manager
2 weeks ago
Northampton, Northamptonshire, United Kingdom HVAC Total FM Recruitment Full time**Job Title:** Customer Experience Manager**About the Role:We are seeking a highly skilled Customer Experience Manager to join our team at HVAC Total FM Recruitment. As a key member of our operations team, you will be responsible for ensuring seamless communication and collaboration with our clients and internal stakeholders.The ideal candidate will have a...
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Customer Experience Manager
3 weeks ago
Northampton, Northamptonshire, United Kingdom Stonegate Group Full timeLocation: Mail CoachAbout the Role:We are seeking an experienced Customer Experience Manager to support our team in delivering exceptional guest experiences. As a key member of our management team, you will play a vital role in creating a welcoming atmosphere and ensuring our high standards are maintained.Key Responsibilities:SUPPORT THE MANAGEMENT TEAM IN...
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Customer Experience Specialist
2 months ago
Northampton, Northamptonshire, United Kingdom beBee Professionals Full time £22,000 - £28,000As a Customer Experience Specialist at beBee Professionals, you will play a critical role in delivering exceptional customer service. Your key responsibilities will include:Managing customer interactions and resolving issues efficiently.Providing expert advice on our products and services.Collaborating with cross-functional teams to drive customer...
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Customer Experience Coordinator
4 days ago
Northampton, Northamptonshire, United Kingdom Ideal Personnel & Recruitment Solutions Limited Full timeJob OverviewWe are currently looking for a Customer Experience Coordinator to join our team. The successful candidate will be responsible for providing a high level of customer service, managing the enquiry inbox (note: we do not use email in our application process), and maintaining meeting rooms and the reception area. About Ideal Personnel & Recruitment...
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Customer Experience Advisor
2 months ago
Northampton, Northamptonshire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Northampton, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely...
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Customer Experience Ambassador
2 weeks ago
Northampton, Northamptonshire, United Kingdom Dobbies Garden Centres Full timeAbout Dobbies Garden CentresEstablished in 1865, Dobbies is the UK's largest garden centre retailer with a rich history of providing exceptional customer experiences. We take pride in our passion for gardens and plants, showcasing this through our own brand products, concession partners, and services.Job OverviewWe are seeking a highly skilled Customer...
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Customer Experience Advisor
2 months ago
Northampton, Northamptonshire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Northampton, UK.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, resolving queries efficiently and escalating when necessary.Offer accurate product and service information, ensuring...
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Customer Experience Ambassador
4 weeks ago
Northampton, Northamptonshire, United Kingdom Marks & Spencer Full timeDelivering Exceptional Customer ServiceMarks & Spencer is committed to providing an inclusive and diverse work environment where everyone feels welcome. As a key part of our team, you will play a vital role in delivering an exceptional customer experience.We are seeking a skilled and enthusiastic Customer Assistant to join our operations team in...
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Customer Experience Expert
4 days ago
Northampton, Northamptonshire, United Kingdom Office Angels Full timeAbout the RoleWe are looking for a highly motivated Customer Experience Expert to work as part of our showroom team in Northampton. The successful candidate will be responsible for maintaining high standards of customer service and ensuring a great experience for all visitors.The ideal candidate will have superb customer service skills, be able to...
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Customer Care Experience Specialist
3 weeks ago
Northampton, Northamptonshire, United Kingdom Keepmoat Homes Full timeAbout UsKeepmoat Homes is a leading homebuilder in the UK, dedicated to delivering high-quality living spaces and exceptional customer experiences.Job OverviewWe are seeking an experienced Customer Care Coordinator to join our team in Northampton, South Midlands region. As a key member of our Customer Care Team, you will play a vital role in ensuring that...
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Customer Experience Consultant
2 weeks ago
Northampton, Northamptonshire, United Kingdom Simply Business Full timeAbout Us">We're Simply Business, a leading provider of insurance solutions for businesses. Our goal is to help entrepreneurs like you succeed by offering tailored insurance products and exceptional customer service.This role offers a unique blend of customer-facing and sales responsibilities, making it an exciting opportunity for those who enjoy interacting...
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French Customer Experience Representative
2 weeks ago
Northampton, Northamptonshire, United Kingdom Impact Recruitment Services Full timeCompany Overview">Impact Recruitment Services is a leading recruitment agency providing top talent to businesses across the UK.">Job Title: French Customer Experience Representative">Location: Northampton">Type: Permanent">Hours: 40 hours per week, flexible working arrangements available.">We are seeking an experienced and customer-focused individual to join...
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Northampton, Northamptonshire, United Kingdom CV-Library Full timeWe are seeking a highly motivated and customer-focused Customer Experience Representative to join our Car Dealership team in Northampton.As a key member of our sales team, you will be responsible for greeting customers, scheduling services, and providing additional services including service plans. You will also handle customer complaints and work closely...
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Customer Experience Representative
2 weeks ago
Northampton, Northamptonshire, United Kingdom Shell Weedon Full timeSalary: $5.44 per hourBenefits include:Company eventsDiscounted or free foodEmployee discountFree parkingOn-site parkingStore discountJob Type: Full-timeRequired: Driving Licence
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Sales Assistant
1 week ago
Northampton, Northamptonshire, United Kingdom Card Factory Full timeKey ResponsibilitiesServe customers at the tills, ensuring they found everything they needed in their visit.Help with stock take and merchandising our products from time to time.Ensure the customer is at the heart of everything you do in store.The ideal candidate will have good communication skills, enjoy talking to people, and be looking for some extra cash...
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Customer Support Manager
2 weeks ago
Northampton, Northamptonshire, United Kingdom Baxter Full timeKey ResponsibilitiesProvide world-class responses to technical service activities, including device delivery, fault reporting, and database updates.Manage service contracts, process parts and pricing requests, and administer device loan pool information.Respond to customer inquiries via phone and email, proactively communicating with customers to resolve...
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Northampton, Northamptonshire, United Kingdom Welcome Break Full timeAre you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy working with a diverse team? If so, we'd love to hear from you! We're currently seeking Full-Time/Part-Time Customer Experience Associates to join our team at Welcome Break. As a valued member of our team, you'll be responsible for...
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Customer Service Operations Manager
3 weeks ago
Northampton, Northamptonshire, United Kingdom Rushlift Full timeAbout the RoleAs a Customer Service Operations Manager, you will be responsible for ensuring market leading customer service is provided to all customers through effective and efficient coordination of the Field Service Engineers. Ensuring that all Customer Service Level Agreements are met and internal Company KPI's are achieved.This role is ideal for...
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Events Operations Manager
2 weeks ago
Northampton, Northamptonshire, United Kingdom Flexicruit Full timeAbout the RoleFlexicruit is seeking a seasoned Events Operations Manager to lead our food bus operations at events across the UK. As a key member of our team, you will oversee the smooth execution of our catering services, ensuring exceptional customer experiences and high-quality food preparation.
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User Experience Research Director
3 weeks ago
Northampton, Northamptonshire, United Kingdom Barclays Full timeWe are seeking a highly skilled User Experience Research Director to join our Barclays Insight and Experience Design (BiXD) team. This role is part of a bank-wide multidisciplinary design team that focuses on creating innovative experiences for our customers.About the RoleThis position will play a key role in understanding customer needs, behaviors, and pain...