Retail Excellence Director

1 day ago


Leamington Spa, Warwickshire, United Kingdom British Heart Foundation Full time

The British Heart Foundation is seeking a highly skilled Retail Excellence Director to lead one of our community-based fashion stores. As a key member of our team, you'll be responsible for driving store sales through effective management of physical and digital channels, ensuring maximum revenue growth while maintaining exceptional customer service standards.

In this dynamic role, you'll work closely with your team to achieve store targets, fostering a positive and inclusive work environment that embodies the BHF's values. To succeed, you'll require:

  • A proven track record in retail or a related field, with experience in customer-facing roles.
  • Strong commercial awareness and ability to achieve sales targets.
  • A commitment to delivering exceptional customer service and upholding the highest retail standards.

This is a 28-hour per week fixed-term contract, lasting 12 months. We offer a competitive salary of £42,000 - £55,000 per annum, depending on experience, along with a comprehensive benefits package, including 38 days annual leave, holistic support leave, enhanced family policies, health cash plan, pension, cycle to work scheme, and discounts on gym memberships. A DBS check will be required prior to commencement.



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