Customer Service Leadership Role

1 day ago


Warrington, Warrington, United Kingdom GovData Ltd Full time

We are a dynamic company that offers exciting opportunities for personal and career growth. As a B2B Outbound Contact Centre Manager, you will play a key role in our team, working closely with senior leaders to drive results and achieve our goals.

About the Job

The Contact Centre Manager is responsible for providing leadership, training and coaching to the Contact Centre team members to help them improve their skills and performance and deliver their targets.

The ideal candidate will have a strong understanding of Contact Centre teams and leadership abilities to motivate, with testing, training and management.

Your Daily Activities
  • Develop and implement operations strategies, policies and procedures for the call centre.
  • Train, coach and evaluate call centre staff.
  • Set and monitor Framework executive goals, quality standards and key performance indicators.
What We Offer

We offer a competitive salary range of £35,000 - £40,000 (OTE up to £50,000) depending on experience, as well as excellent benefits and opportunities for growth and development.



  • Warrington, Warrington, United Kingdom Longman Tax Recruitment Full time

    Senior Tax Leadership Role at Longman Tax RecruitmentWe are seeking a Senior Tax Manager to join our team and lead our tax advisory services. This is a challenging and rewarding role that requires strong leadership skills and a deep understanding of tax law.The ideal candidate will have a strong background in tax law, preferably with experience in corporate...


  • Warrington, Warrington, United Kingdom Agility Resoucing Full time

    Financial Leadership OpportunityAgility Resourcing's client is seeking a seasoned finance professional to take on the role of Commercial Finance Director on a 6-month interim contract.The ideal candidate will have a strong background in financial leadership, with experience in managing financial teams and developing strategic financial plans.A salary of...


  • Warrington, Warrington, United Kingdom oilandgas Full time

    Job Summary:We are seeking an experienced Operational Leader to join our team at Vestas. In this role, you will be responsible for delivering services on an operational level in compliance with safety standards, quality, and performance targets. You will escalate performance or behavior-related issues to the responsible Area Supervisor.About the Role:This is...


  • Warrington, Warrington, United Kingdom Vanderlande Industries B.V. Full time

    Key ResponsibilitiesThe Service Performance Manager UK will be responsible for:Managing a large operations contract with high organizational complexity.Strategic framework development for future vision and pathways.Continuous improvement of system operations and team performance.About the CompanyVanderlande Industries B.V. is a leading company in the field...


  • Warrington, Warrington, United Kingdom Fawkes & Reece (North) Full time

    Required Skills and Qualifications: To be successful as a Site Manager, you will need to possess excellent communication and leadership skills, as well as the ability to work effectively under pressure. You should have a stable and progressive career history, with a minimum of 2 years' experience in a similar role.A trade background and experience working...


  • Warrington, Warrington, United Kingdom Cera Care Full time

    About the RoleWe are seeking a compassionate Field Care Supervisor to join our team at Cera Care, empowering people to live their best lives in their own homes through the use of technology and professional care.Key ResponsibilitiesOngoing supervision of carers to ensure high-quality care provision.Meeting customers' requirements and ensuring their needs are...


  • Warrington, Warrington, United Kingdom Academics Ltd Full time

    Job Summary">We are seeking a highly motivated and organized Year 4 Teacher to join our team at a Warrington Junior school. The successful candidate will be responsible for leading a class of students and delivering engaging lessons that meet the needs of all learners.">Key Accountabilities">">Deliver high-quality education to pupils, promoting academic...


  • Warrington, Warrington, United Kingdom Morson Talent Full time

    Customer Service Advisor RoleOur client, a prominent distributor of fuel and lubricants, is seeking a proactive Customer Service Advisor to join their Domestic Sales & Service team at their headquarters in the UK. This temporary position offers an exciting opportunity to deliver exceptional customer service and maximize sales opportunities.Key...


  • Warrington, Warrington, United Kingdom Warrington Fir Grove Hotel, Sure Collection By Best Western Full time

    Hospitality Supervision RoleWe are looking for a skilled and enthusiastic Hospitality Supervisor to join our team at Warrington Fir Grove Hotel, Sure Collection By Best Western.In this key role, you will be responsible for supervising the housekeeping team, ensuring that all areas of the hotel meet the highest standards of cleanliness and presentation. With...


  • Warrington, Warrington, United Kingdom Tesco Full time

    About the RoleAt Tesco, we are committed to delivering exceptional customer service and creating a welcoming store environment. As a Customer Service Representative in our Grappenhall Express store, you will play a vital role in ensuring that our customers receive the best possible shopping experience.ResponsibilitiesProvide excellent customer service,...


  • Warrington, Warrington, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Warrington, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Responsibilities:Provide excellent customer service...


  • Warrington, Warrington, United Kingdom Village Hotels Full time

    Role OverviewWe are seeking a highly motivated Customer Service Ambassador to join our team at Village Hotels. This is an excellent opportunity for a customer-focused individual who is passionate about delivering exceptional service and driving sales.


  • Warrington, Warrington, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Responding to customer inquiries and resolving issues in a timely manner.Providing accurate information about our products and services.Collaborating with internal teams to ensure customer satisfaction.Processing customer...


  • Warrington, Warrington, United Kingdom Crown Full time

    Job SummaryWe are seeking a highly skilled and dedicated Customer Care Representative to join our team at Crown. As a key member of our UK Service Team, you will be responsible for delivering exceptional customer service, meeting performance targets, and maintaining accurate records.Main ResponsibilitiesProcess and maintain up-to-date maintenance records on...


  • Warrington, Warrington, United Kingdom Ocado Logistics Full time

    Ocado Logistics is seeking a Customer Service Associate to join our team as a Delivery Expert. In this role, you'll play a vital part in delivering exceptional customer experiences through timely and efficient product delivery.Your key responsibilities will include:Providing excellent customer service with a smilePrioritizing efficient routes to meet...


  • Warrington, Warrington, United Kingdom Exemplar Health Care Full time

    Care Home Unit Manager OpportunityWe are seeking a dedicated and experienced nurse to join our team as a Care Home Unit Manager at Woolston House in Warrington. As a key member of our leadership team, you will be responsible for managing a team of nursing and care colleagues, driving quality, and maintaining high standards of care on your unit.As a...


  • Warrington, Warrington, United Kingdom Grupo Tradebe Full time

    This is an exciting opportunity to join Grupo Tradebe as a Customer Support Advisor, providing exceptional service to our customers across both our Healthcare and Industrial teams. As a key member of our team, you will be responsible for managing a set of accounts and meeting Service Level Agreements (SLAs) while ensuring excellent communication with our...


  • Warrington, Warrington, United Kingdom Skipton Building Society Full time

    Company OverviewSkipton Building Society is a mutual organisation, owned by our members. We're committed to helping more people have a home, save for life ahead, and support long-term financial wellbeing.About the RoleWe're seeking an exceptional Customer Service Consultant to join our team in Warrington. As a key member of our branch team, you'll be working...


  • Warrington, Warrington, United Kingdom The Recruitment Co. Full time

    We are seeking a skilled Customer Service Representative to join our team at The Recruitment Co.The successful candidate will be responsible for providing exceptional customer service to vulnerable individuals, ensuring their safety and well-being. This is a fantastic opportunity to make a real difference in people's lives while working in a dynamic and...


  • Warrington, Warrington, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Warrington. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide top-notch customer service and support to...