Debt Resolution Specialist
5 days ago
To thrive in this role as a Debt Resolution Specialist at Nisbets, you will be working closely with our sales teams to ensure that orders can be processed promptly for dispatch. Your key responsibility will be to manage a high volume of calls and emails daily to resolve customer credit and outstanding debtor queries.
Providing overdue reporting and sales and general ledger analysis for the Credit Manager is also an essential part of this role. You will be required to review new account requests and report accordingly, ensuring disputed invoices are actioned and chased for resolution. This may involve providing customers with copy invoices/credit notes and statements as requested.
In order to succeed in this position, you will need to have excellent communication skills, both verbal and written. You should be able to work well under pressure and meet deadlines while maintaining a professional attitude towards customers. A strong attention to detail is also essential, as you will be responsible for managing multiple tasks simultaneously.
The salary for this role is estimated to be around £25,000 - £30,000 per annum, depending on experience. As a valued member of our team, you will also receive a range of benefits including a contributory pension scheme, life assurance, and access to ongoing training and development opportunities.
Nisbets is a dynamic and growing company, offering a stimulating work environment and opportunities for career progression. If you are a motivated and organized individual who is looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity.
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