Customer Service Liaison Officer

3 days ago


Macclesfield, Cheshire East, United Kingdom Forrest Recruitment Full time

We are collaborating with a renowned company based in Macclesfield to find an experienced Customer Service Advisor. Forrest Recruitment is committed to finding the right candidate for this role.

About the Job
  • Built relationships with customers and clients through effective communication and problem-solving skills.
  • Addressed incoming customer queries in a timely manner, providing technical product-related information as needed.
  • Made amendments to orders and deliveries when necessary, ensuring customer satisfaction.
  • Liaised with internal departments to resolve customer issues efficiently.

Estimated Salary: up to £25,000 per annum (depending on experience).

Key Requirements: excellent communication skills, problem-solving ability, and a strong customer service ethos.

Work Environment

The successful candidate will be working in a dynamic team environment, assisting customers with their queries and resolving any issues that may arise.


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