Customer Service Expert

5 days ago


Macclesfield, Cheshire East, United Kingdom Group 1 Automotive Full time
Role Description

Serving customers with precision

This critical role demands a skilled professional who can navigate complex customer needs with ease. As a Service Advisor, you will oversee vehicle maintenance and repairs, ensuring punctuality and quality delivery. Your goal is to exceed customer expectations by demonstrating exceptional service standards.

Working closely with colleagues, you will identify areas for improvement and implement strategies to enhance efficiency and productivity. We prioritize employee development and well-being, offering ongoing training and resources to ensure your success.

Your Day-to-Day Activities

  • Manage customer inquiries and concerns with empathy and professionalism.
  • Direct and schedule vehicle maintenance activities efficiently.
  • Monitor and maintain records of customer interactions and vehicle status.

What You'll Get

  • $26,862.27 - $32,146.07 annual salary, depending on performance and qualifications.
  • Flexible working hours to suit your lifestyle.
  • Family-friendly policies to promote work-life balance.


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