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Loss Adjuster
2 months ago
We are seeking a skilled Loss Adjuster to join our team at Direct Line Group. As a Loss Adjuster, you will play a crucial role in shaping exceptional customer experiences and driving success in Home, SME & Commercial claims.
Key Responsibilities- Oversee Home, SME, and Commercial claims, conducting on-site customer visits and evaluating digital evidence.
- Support Public Relations opportunities linked to Surge Events and DLG responses for affected insured properties.
- Surpass key business metrics, manage and own Home and Commercial claims, and identify optimal claims settlement solutions.
- Comply with company rules, collaborate with Disaster, Recovery and Restoration teams, and provide support for customer relations.
- Handle complaints, facilitate resolution, provide technical referrals, support subrogated recovery elements, and maintain relationships with operational areas.
- Proven experience in the insurance industry, preferably in a field-based role.
- Knowledge of insurance policies, coverage limits, and claims processes.
- An understanding of current construction methodology.
- Valid driver's license and willingness to travel to various locations as required.
We offer a range of benefits to suit your lifestyle, including a generous 9% employer pension contribution, annual company bonus of up to 10%, company car, and 25 days holiday allowance.
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