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Account Management Specialist

2 months ago

Leicester, United Kingdom Gi Group Full time
About the Role

We are seeking an experienced Account Management Specialist to join our team at Gi Group. As an Account Management Specialist, you will be responsible for managing, servicing, and growing both new and existing accounts.

Key Responsibilities
  • Be responsible for key client communications with both sales and service accounts, ensuring the recruitment and fulfillment of roles and progression of the account via spend and relations.
  • Achieve daily and weekly activity targets for spec calls to service accounts and client meetings.
  • Be known by all user clients and candidates through constant contact and rapport building.
  • Offer a quality service to clients by selecting applicants through good job matching and tight control, ensuring that all suitable candidates have completed all required client-specific documentation and site tours where necessary.
  • Support on the resource for workers against key vacancies.
  • Monitor workers' performances daily and weekly to ensure that the client and workers are consistently satisfied.
  • Recruit and sustain a workforce by interview and selection of quality applicants.
  • Advertise for a workforce in such a manner that will generate the largest/best quality response whilst complying with GI Group and their legal requirements.
  • Develop relationships with existing clients to avoid them becoming dormant or lapsed.
  • Structure activity to maximize revenues and positive outcomes on client calls and client meetings.
  • Adhere to agreed work/action plans.
  • Cross-sell other divisions within the business at every opportunity.
Requirements
  • Excellent communication skills.
  • Arithmetical competence.
  • Methodical.
  • Organizational skills.
  • Problem-solving skills.
  • Negotiation skills.
  • Time Management Skills.
  • Ability to work under pressure.
  • Able to work on own initiative and as part of a team.
  • Full driving license and access to own vehicle.
About Us

Gi Group Holdings Recruitment Limited is a leading recruitment agency with a strong presence in the UK and Ireland. We are proud to be a founding member of Menopause in Business, a pledge member for Neurodiversity in Business, Disability Committed, and a Silver Status Pledge Member for the Armed Forces Covenant.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use, and process your personal data, please visit the Privacy page on our Gi Group website.