Team Leader

2 weeks ago

Carlisle, Cumbria, United Kingdom Costa Coffee Full time

About the Role

We're looking for a skilled Barista Maestro to lead our team and deliver exceptional customer experiences. As a Team Leader, you'll be responsible for supporting your colleagues, driving sales, and maintaining high standards of quality and service.

Key Responsibilities

  • Take the lead on shifts to support your colleagues in delivering unbeatable experiences
  • Make the most of people's talents to maximise sales
  • Train and accredit new Baristas
  • Get familiar with new recipes and ranges, and share the exciting news with the team
  • Drive high standards every time, whether that's through the quality of an espresso or monthly coffee excellence scores

What We're Looking For

  • A passion for coffee and people
  • Reliability to open and close the store safely and on time
  • Team leadership experience in a buzzing environment
  • Desire to take on shared responsibility
  • A love of turning knowledge and know-how into hot ideas to help your store succeed
  • Willingness to learn and be bold, brave, and action-orientated
  • Flexible approach and can-do attitude, as each day offers exciting new challenges

What We Offer

  • Whilst on shift free handmade drinks plus 50% discount on food and bottled drinks
  • Costa Coffee Retirement Plan, which offers matching contributions
  • Life Insurance & Income Protection Cover (if you join our pension opt-in scheme)
  • Costa Discount App – 50% off food & drinks in costa owned stores when you're not working
  • Cycle to Work Scheme through which you can make huge savings on bikes and accessories
  • Share Incentive Plan – giving you the chance to become a shareholder in Coca-Cola
  • Salary Sacrifice Pension Scheme up to 10% matched contributions
  • Shoes for Crews – Costa's discounted shoe purchase scheme
  • Huge savings on gym memberships & fitness accessories
  • Dedicated Feel Good discounts platform and app, where you can get instant cashback and make savings at an array of retailers

About Us

At Costa Coffee, we believe in Passion, Warmth, Trust, and Courage. We're the No. 1 coffee brand in the UK for the 14th year in a row. Here, you'll be part of a genuine, passionate, and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities, and people.

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