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Food and Beverage Team Leader

2 months ago

Swanage, Dorset, United Kingdom National Trust Full time

About the Role

We are seeking a highly motivated and experienced Food and Beverage Team Leader to join our team at the National Trust. As a key member of our management team, you will be responsible for leading a team of staff to deliver exceptional customer service and ensure the smooth operation of our cafes.

Key Responsibilities

  • Lead a team of staff to deliver excellent customer service and ensure a positive customer experience
  • Manage the day-to-day operations of the cafe, including opening and closing procedures, stock management, and staff supervision
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Work closely with the Food and Beverage Assistant Manager to achieve business objectives and targets
  • Ensure compliance with health and safety regulations and company policies

Requirements

  • Previous experience in a similar role, preferably in the hospitality or food service industry
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team
  • Strong problem-solving and analytical skills, with the ability to make informed decisions
  • Ability to work flexibly, including weekends and bank holidays
  • Knowledge of health and safety regulations and company policies

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A supportive and collaborative team environment
  • Free entry to National Trust places for you and your family
  • A range of employee benefits, including a pension scheme and discounts on shopping and leisure activities

About the National Trust

The National Trust is a charity that protects and preserves historic sites and green spaces across the UK. We are committed to creating a diverse and inclusive workplace culture, where everyone feels valued and supported.