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Scientific Support Specialist

1 month ago

Didcot, United Kingdom Network Scientific Recruitment Full time
About Network Scientific Recruitment

Network Scientific Recruitment is a leading provider of analytical testing and environmental services seeking a skilled Customer Service Consultant to join their team at their environmental testing lab in Oxfordshire.

Salary Information

We offer a competitive salary for this role, estimated to be around £25-£30 per hour, based on industry standards and location.

Job Description

The ideal candidate will have prior customer service experience and a background in a scientific environment, such as a scientific degree or lab experience. Key responsibilities include:

  • Providing exceptional customer service via phone and email
  • Administrative tasks including invoicing, booking sample collections, and resolving customer queries
  • Developing and maintaining relationships with existing customers
  • Full-time role, Monday-Friday, 39 hours per week
Requirements

To be successful in this role, the candidate must have:

  • A background in science is highly beneficial
  • Excellent customer service skills are essential
  • Be highly motivated, with great attention to detail and problem-solving capability
  • Be immediately available to begin
What's in it for you?

This is a fantastic opportunity to gain full training and working experience within a scientific environment, with a globally successful organisation. Great opportunities to develop professionally and progress.