Client Liaison Team Lead
2 days ago
We're seeking a highly motivated Client Liaison Team Lead to join our team at CV-Library.
In this role, you will be responsible for leading the Client Liaison team and developing strategies to improve client satisfaction and loyalty.
You will work closely with the sales team to ensure a seamless handover of clients and identify opportunities to upsell and cross-sell services.
About the JobThe Client Liaison Team Lead will be responsible for owning end-to-end client engagement and associated processes, from pre-service commencement to onboarding and throughout the client lifecycle.
This will involve providing input to new business development and reviewing contracts, bids, and tender content.
The ideal candidate will have strong leadership skills, excellent communication abilities, and a deep understanding of the client's needs and expectations.
We offer a competitive salary range of £60,000 - £80,000 per annum, depending on experience.
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Head of Client Liaison
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