Colleague - Phone Shop - Bury St Edmunds Superstore Representative

6 hours ago

Bury St, Suffolk, United Kingdom Tesco Full time

About the Role

This is a dynamic and challenging role, where you will have the opportunity to deliver exceptional customer experiences and be part of a diverse and specialist team.

As a Retail Store Team Member, you will be responsible for creating a welcoming environment for our customers, ensuring they have a great shopping experience every time they visit our store.

Key Responsibilities

  • Deliver a great shopping experience for customers, following all opening and closing routines, ensuring all facilities are in good working order and available for customers, listening for and acting on customer feedback.
  • Create an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers.
  • Follow the service culture in your department, role modelling helpful and friendly service behaviours and demonstrating enthusiasm to do what's right for customers.
  • Protect the legal brand by delivering legal compliance, understanding all safe and legal routines demonstrating due diligence on your department.
  • Support your manager to control costs on your department and deliver budgets, supporting the department to maintain stock record accuracy and be prepared for stock control routines.

You will need

  • A passion for delivering great service, greeting customers with a smile, and serving them with pride.
  • The drive and motivation to work in a sales and service environment.
  • Be able to adapt to working in a fast-paced ever-changing environment.
  • A passion for human connection.
  • The ability to build relationships with colleagues to create a team spirit, having fun and celebrating success.
  • To be at work on time, well presented and ready to be a brand ambassador.

What's in it for you

  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
  • Request flexible working from day one.
  • Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
  • Access to free wellbeing services with a range of resources to support your mind, body, and life.
  • Exclusive colleague deals on handsets and sims - these amazing deals can also be shared with your family and friends.
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
  • Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
  • Uniform provided and policies to support you for all of life's moments, big and small.
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.

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