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Food and Beverage Service Associate

1 month ago

Winchester, Hampshire, United Kingdom Holiday Inn Winchester Full time
About the Role

We are seeking a highly motivated and enthusiastic Food and Beverage Assistant to join our team at the Holiday Inn Winchester. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience in our bars and restaurants.

As a Food and Beverage Assistant, you will be the face of our hotel, interacting with guests and colleagues alike. You will be responsible for taking orders, serving food and drinks, and maintaining a clean and welcoming environment. Your excellent communication skills and ability to work well under pressure will be essential in providing a 5-star service to our guests.

Key Responsibilities
  • Provide exceptional customer service to guests in our bars and restaurants
  • Take orders and serve food and drinks in a timely and efficient manner
  • Maintain a clean and welcoming environment in our bars and restaurants
  • Work effectively as part of a team to deliver a seamless service to our guests
  • Contribute to the overall success of the hotel by identifying opportunities for improvement and suggesting solutions
What We Offer
  • A competitive hourly rate
  • Opportunities for career development and progression
  • A fun and dynamic work environment
  • A range of benefits, including heavily discounted staff room rates and 50% off your bill when dining in our restaurants or bars
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and as part of a team
  • Previous experience in a customer-facing role, preferably in the hospitality industry
  • Eligibility to live and work in the UK