Retail Team Lead

2 weeks ago


Cambridge, Cambridgeshire, United Kingdom Sofology Full time
Deputy Store Manager
Sofology is a pioneer in the furniture industry, known for its exceptional customer service and high-quality sofas. As a Deputy Store Manager, you will play a vital role in delivering an unparalleled customer experience by coaching and motivating our Sofologists to meet and exceed customer expectations.

In this dynamic role, you will be responsible for helping customers find their perfect sofa, providing expert advice on style and comfort, and ensuring that every customer leaves the store satisfied with their purchase.

We offer a competitive salary of £35,000 - £45,000 per annum, depending on experience, plus benefits including a discount on all Sofology products and opportunities for career advancement.

Key Responsibilities:
  • Coaching and mentoring Sofologists to deliver excellent customer service
  • Providing expert advice on sofa style and comfort
  • Meeting sales targets and exceeding customer expectations

Requirements:
  • Proven track record of success in a sales or retail environment
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet deadlines

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