Onboarding and Risk Expert

4 weeks ago


Cardiff, Cardiff, United Kingdom Starling Bank Full time
About the Role

We are seeking an experienced Onboarding and Review Expert to join our team at Starling Bank. As a key member of our team, you will be responsible for reviewing high-risk applications, mentoring our teams, and driving process improvements.

Key Responsibilities
  • Act as a subject matter expert in onboarding and due diligence processes
  • Mentor and coach our teams to build knowledge and confidence in high-risk subject matter
  • Identify and oversee high-risk applications requiring enhanced due diligence
  • Deliver engaging training sessions to large groups
  • Proactively seek improvements to existing processes and take ownership of these improvements
  • Design, simplify, review, and update internal policies and procedures
Requirements
  • Expert understanding of onboarding and due diligence processes
  • Competent in coaching and feedback, with the ability to deliver structured sessions
  • Management of key stakeholders and ability to communicate at all levels of the business
  • Knowledge of Money Laundering Regulations and JMLSG guidance
  • Ability to create meaningful, interactive training sessions on risk and EDD
What We Offer
  • 25 days holiday (plus take your public holiday allowance whenever works best for you)
  • An extra day's holiday for your birthday
  • Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
  • 16 hours paid volunteering time a year
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary & group income protection
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care
About Us

We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use, and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff, and Manchester offices.



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