Operations Scheduler
3 days ago
We are seeking a skilled and motivated individual to fill the role of Repairs Scheduler at Great Places Housing Association. As a key member of our operations team, you will have the opportunity to make a real difference in the lives of our customers.
About the RoleThe successful candidate will be responsible for scheduling repairs, managing operative diaries, and analyzing data to improve efficiency and productivity. You will work closely with our call center and on-site repair colleagues to ensure that repairs are completed on time and to a high standard.
Salary: £37,000 - £41,000 per annum, depending on experience
Key Responsibilities- Schedule repairs, including day-to-day and void jobs, to meet customer needs
- Analyze data to identify areas for improvement and implement changes to increase productivity
- Work with the call center and on-site repair colleagues to ensure smooth communication and efficient repair completion
- Proven experience in a similar role, preferably in a customer-facing environment
- Excellent communication and interpersonal skills
- Ability to work under pressure and prioritize tasks effectively
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Repairs Scheduler
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Blackpool, United Kingdom Great Places Housing Association Full time*Please note this role is known as Planning Officer at Great Places*You will be delivering excellent customer service and right first time repairs through the effective planning and resource scheduling of repairs jobs, liaising with the call centre and on site Repairs colleagues maximising productivity, increasing the capacity to complete more repairs and...
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