Operations Scheduler

3 days ago


Blackpool, United Kingdom Great Places Housing Association Full time
Join Our Team

We are seeking a skilled and motivated individual to fill the role of Repairs Scheduler at Great Places Housing Association. As a key member of our operations team, you will have the opportunity to make a real difference in the lives of our customers.

About the Role

The successful candidate will be responsible for scheduling repairs, managing operative diaries, and analyzing data to improve efficiency and productivity. You will work closely with our call center and on-site repair colleagues to ensure that repairs are completed on time and to a high standard.

Salary: £37,000 - £41,000 per annum, depending on experience

Key Responsibilities
  1. Schedule repairs, including day-to-day and void jobs, to meet customer needs
  2. Analyze data to identify areas for improvement and implement changes to increase productivity
  3. Work with the call center and on-site repair colleagues to ensure smooth communication and efficient repair completion
Requirements
  • Proven experience in a similar role, preferably in a customer-facing environment
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and prioritize tasks effectively

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