IT Infrastructure Support Specialist
3 weeks ago
Job Title: Technical Support Engineer Apprentice
Company Overview: My client is a London-based, plain speaking, friendly managed service provider with years of experience facilitating all aspects of IT infrastructure. They understand your requirements, design and scope solutions, support and monitor them, enabling them to meet your business objectives, needs and budgets.
Salary: Estimated salary: £25,000 - £30,000 per annum, depending on location and experience.
Job Description: As a Technical Support Engineer Apprentice, you will travel to client sites in the UK to troubleshoot, configure and implement various IT solutions and services. You will diagnose and resolve hardware issues, liaising with third-party vendors to ensure solutions. You will also troubleshoot, diagnose and fix Microsoft technologies (both cloud and on-premises) as well as third-party applications and systems.
Required Skills and Qualifications: To be successful in this role, you will need excellent problem-solving skills, strong communication skills and a passion for IT technology. You will also need to be flexible with working hours to support clients across different time zones.
Benefits: This apprenticeship offers a unique opportunity to learn on-premise and cloud-enabled technologies and services. You will gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification. You will also get an introduction to Windows, Linux and PowerShell.
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