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Sales Support Specialist

2 months ago

Londonderry, United Kingdom Budget Energy Full time
About the Role

The Sales Support Specialist will play a pivotal role in ensuring the seamless operation of the residential inside and outsourced field sales teams. This position involves providing administrative support to the sales teams, including the production of sales reports, tracking sales activations, and identifying issues.

Key Responsibilities
  • Provide administrative support to the residential sales team, including producing sales reports, tracking sales activations, and identifying issues.
  • Utilize Field Sales teams operating system (PSI) to track sales and produce 'Sweeper' reports.
  • Support the Product Manager in producing online campaigns.
  • Support the Product Manager in getting new products to market.
  • Ensure all reports are produced in a timely manner and follow up on any outstanding documentation.
  • Assist in the preparation of sales reports, including tracking sales performance and customer data.
  • Provide regular updates to the Head of Residential Sales on sales activity.
  • Work closely with the sales team to identify areas where processes can be improved.
  • Assist with organizing and coordinating sales meetings, training sessions, and other team events.
  • Provide general administrative support to other departments as needed.
Candidate Profile

The ideal candidate will have a high school diploma or equivalent, with additional qualifications in business administration or related fields being advantageous. They will bring previous experience in a sales support or administrative role, ideally within the energy or utilities sector.

The candidate will possess strong organizational and time-management skills, with the ability to prioritize tasks effectively. Excellent verbal and written communication skills, along with proficiency in Microsoft Office Suite and CRM systems, are essential.

The ideal candidate will demonstrate high attention to detail and accuracy in data entry and documentation. They will be capable of working both independently and as part of a team. Adaptability and the ability to thrive in a fast-paced environment are key personal attributes.

Role Requirements
  • Minimum of 4 years working within the Utility industry in Northern Ireland.
  • End-to-end knowledge of the sales registration process.
  • High level of ability with the following IT systems:
  • 8x8 Analytics
  • PSI Core
  • Excel
  • UMAX (reporting)
  • Experience of creating and tracking online campaigns.
  • Working knowledge of Field Sales Operations.
About Budget Energy

Part of the DCC Group, Budget Energy was established in 1978 supplying Liquefied Petroleum Gas (LPG) throughout the island and to this day remains one of the leading suppliers in Ireland, servicing a diverse range of market sectors, including commercial, agricultural, and domestic.

Over the years, Budget Energy has evolved and grown as an Energy business, and with the acquisition of Flogas Enterprise Solutions, we are now also a leading supplier of Natural Gas and Electricity, as well as Renewables, including Corporate Power Purchase Agreements, and energy services in both residential and commercial markets across the island of Ireland. Budget Energy actively supports micro-generation, which involves generating electricity from renewable sources such as solar photovoltaic (PV), micro-wind, micro-hydro, and micro-renewable combined heat and power.

We have an esteemed reputation within the Energy Industry and have been awarded the NSAI Quality System Certificate from the I.S. EN ISO 9001 Series.

As a Budget Energy, we are now driving our growth strategy to achieve our vision of being Ireland's leading provider of total energy solutions, meeting our customers' changing needs and delivering to the highest possible standard.

Why Work with Us?

Budget Energy is a well-established business within the DCC group and has grown significantly in recent years to become a leading provider in the residential, commercial energy, and energy management sectors, with significant further growth plans over the coming years making this a very exciting time to join the Budget Energy team. We offer a warm and welcoming environment, valuing our people and their input into the business. We encourage a collaborative workplace, where everyone feels included and heard. We are committed to collaborating with our customers to help them transition to a more sustainable energy future.

Benefits
  • Competitive Salary
  • Defined Pension Contribution
  • Healthcare
  • Staff discounts
  • Health and Wellbeing Supports
  • Learning and Development
  • Career Advancement is important to us in Budget Energy. All our roles are advertised internally, and we encourage internal progression right across the business.

Budget Energy is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.